With the advancement in technology in recent years, there are many new things that we must become acquainted with every day. Today, there are a million different apps, for mobile devices and desktops alike, that can do a million different things. In such a world, it is no surprise that many stores and shops have now moved online. Due to this, many eCommerce companies now spring up every other day, with new and varied products to sell.
This means that the eCommerce industry is not without some strong competition. Therefore, for all eCommerce industry solutions, such companies have to make sure that they can offer the best outcomes to their clients.
Knowing the competition out there, if you or your company needs help with building your own eCommerce app, this article may be of help to you. With this article, we hope to help your company to know some important tips that will come in handy while building an eCommerce app in 2020.
Table of Contents
- Tips For Building An E-Commerce App In 2020
- 1. Logging In And Signing Up
- 2. Easy Navigation Controls
- 3. Search Function
- 4. Personalization Of The Homepage
- 5. Add A Wishlist Or A Cart
- 6. Payment Options
- 7. Support For Foreign Currency
- 8. Return Products, Cancellations, And Refunds
- 9. Reviews For Products
- 10. Advertising
Tips For Building An E-Commerce App In 2020
These are some useful tips that must be kept in mind while building an eCommerce app for your company’s needs:
1. Logging In And Signing Up
The first and foremost thing for an eCommerce app to have is a login or sign-up page. This page is where new users register to your service or regular users come back to order more products from you. Considering how much traffic this page would host, it should be made as simplistically as possible. To get the best eCommerce industry solutions and results, always make sure to give your users a simple login and signup page with easy-to-fill form fields and other such features.
Once a user has signed in to the app, the next factor that becomes important is navigation controls. Users have to move between pages to select the product that they want and then they pay for it. This means that there are a few different pages they will have to be directed to. Therefore, when building an eCommerce app, a mobile app development company should make sure that they provide easy-to-understand UI and navigation controls.
3. Search Function
An eCommerce website or app is most likely to get two kinds of clients. The first kind is the ones who know exactly what they want to buy and the second kind is the one that likes to browse through the various products available. In this scenario, it becomes important that the search function that is provided should work flawlessly. Also, a mobile app development company must ensure that the search option gives users the choice of narrowing down their search scope using preferences that they set.
4. Personalization Of The Homepage
When a mobile application development company builds an eCommerce app for its clients, it must make sure to include the function of personalization in the app. With this, the app can collect and store data about previous searches of the user, previously purchased products, and other such information, and then use it to promote products. For instance, when a user purchases a product that is related to other products with similar purposes, the app should be able to promote all such products to give the user more options to choose from.
5. Add A Wishlist Or A Cart
The eCommerce app should allow users to save a product that they wish to purchase later. This is why a mobile application development company that builds such apps should add in the option of a wish list or a cart. On top of that, the users can be given an option to share their wish list or cart to other platforms. This will be really helpful for events where they need to prepare a registry of gifts that users want to be bought for them.
6. Payment Options
In the current digital age, there are a number of ways in which users can pay for products. This includes cash-on-delivery, credit and debit cards, wallets, and payment apps like Google Pay. Therefore, during the mobile eCommerce app development process, it should be made sure that all such payment options are included in the app.
7. Support For Foreign Currency
A lot of eCommerce apps work locally. This means that there is no reason to include support for foreign currencies. However, for an eCommerce app that is internationally used, it would be pretty convenient for users if the app had the option of paying with different currencies. Also, in such a case, the mobile eCommerce app development company should include provisions to show the conversion rates and any additional charges that may be applied for an international transaction.
8. Return Products, Cancellations, And Refunds
Any eCommerce and m-commerce app development company would be familiar with the necessity of having provision for return, refunds, and cancellations in the app. This can be done through a customer support window that allows users to chat with a support agent who can reverse their purchase, refund them or cancel the order as and when required.
9. Reviews For Products
The eCommerce app should allow users to post reviews of their experience with using the product and the eCommerce service. For this, eCommerce and m-commerce app development companies should make sure to include the option of adding reviews in the app. It should also be ensured that the reviews and ratings are honest and not paid for by the seller.
An eCommerce app, much like other services, also needs to advertise its products. When an eCommerce company decides to hire dedicated developers to build their app, they should also make sure that features like push notifications are enabled on the app. This will help the app to send direct notifications to users about new offers and products.
The above-mentioned tips are very crucial to the running of an eCommerce app. Therefore, when you or your company decides to hire dedicated developers, do make sure to tell them what your specific requirements are. This way, your company will be able to make the best of its app.