Cleaning services are in high demand as commercial and residential construction increases. The Bureau of Labor Statistics projects 7% growth from now to 2028, faster than most other industries. Cleaning businesses are likely to continue to grow in demand. This is great news for any business owner, but it does bring challenges: How do you manage an increasingly complex business?
Your commercial or residential window cleaning business software must keep you organized and operating at peak efficiency as you move from property to property. But how do you pick the right one? We did the research.
Qualities of a Great Cleaning Software
Because cleaning is a field service business, you will have many of the same needs as other field service businesses. But cleaning companies have specific needs, so look for work order software with three features.
1. Time management
Cleaning companies need software that can schedule jobs well. Software that enables you to schedule as many tasks as possible into one day, and offers a decent top-down picture of what all your cleaners are doing so that you can simply figure out who’s available is essential for success in this market.
2. Management tools
Not only should your business be clean, but so should your customers’. You need software to help you manage your taxes, insurance, and daily operations. Look for options that make administration simple.
3. Usability
The last thing you need is a complex, difficult-to-use system in your business. You’ll need a simple interface that shows you everything. Also, most cleaning tasks are simple and uniform, so you won’t need the expensive, feature-rich versions. You only need software to take calls, track customer information, schedule cleanings, and dispatch cleaners.
Our top 5 choices for the best cleaning business software
While the majority of field service management software options should meet your needs, we selected the following five based on their likelihood of meeting the needs of a typical cleaning business.
1. mHelpDesk
While mHelpDesk is the most expensive option on this list, we found it to be the easiest to use in all of field service management.
It categorizes all of your invoices by job and includes a bar of icons at the top of the screen that enables you to quickly access your invoices and determine how many have been sent and which are past due. They are further classified according to the date of issue, the customer, the balance, and whether payment is due.
2. Jobber
Jobber is ideal for businesses looking for an easy-to-use, low-cost solution for managing their cleaners. Their desktop version is beneficial for those in charge of the operation from their home office, while their mobile app assists cleaners in staying on top of their jobs.
3. Housecall Pro
Housecall Pro is an excellent fit for the cleaning business, albeit a little pricey. You gain access to a robust cloud-based field service software solution that is also user-friendly — two critical characteristics for anyone in your line of work.
4. Service Fusion
Service Fusion really shines when it comes to support, which is critical for businesses that may lack technical expertise and thus require some assistance getting up to speed. And good support is beneficial at any time, as you never know what kind of roadblocks you’re going to encounter.
5. Field Complete
Field Complete Window Cleaning Software offers estimating, service request, scheduling, dispatching, sophisticated scope approvals, automated invoicing, money collection, customer CRM, field worker mobile app, extensive charting and reporting, and complete data access through an open API.
Also read: Carpet Cleaning Service: 10 Things I Wish I’d Known Earlier
