AI is here to stay. This has been very apparent since ChatGPT entered our lives in November 2022. But now that such an intelligent machine, which some consider a leapfrog moment in tech, is here, how will it change the job market? Before answering, we must understand the AI’s capabilities and limitations.
Capabilities: The new AI platforms focus on 3 main features:
- Answering human questions (also called prompts) with generated text or manipulating human text given to them.
- Creating graphical design sketches from specific prompts.
- Writing code.
Limitations: AI’s limitations are defined mainly by operations that require creative thinking or human interactions. Some AI platforms can only give information up to a specific date, so most tech jobs that rely on updated, relevant data are safe (for now.)
3 Jobs AI might kill or diminish
1. Customer services and support
As more companies push towards eCommerce, most customer support and service are done online via chats. Even today, and before the rise of AI, we had chatbots. These bots are becoming more intelligent as we progress. Some companies even go as far as to close or drastically downsize human support and services.
For service, many organizations prefer to put efforts into a complete FAQ or Wiki; in these cases, bots and humans aren’t needed.
2. Manufacturing and production lines
As robots and operation processes become smarter; production lines are phasing out their human workers and streamlining logistics and supply chain functions. One of the biggest retail companies, Amazon, which has been scrutinized for poor labor conditions, keeps pushing more robots into warehouses, and other companies will follow.
Robots don’t need long breaks (just for charging), don’t take sick days, and can’t unionize.
3. Market analysts and proofreaders
AI can amazingly handle texts. It can take a full 5,000-word article and summarize it quickly. It can also do it for 10 articles. The new evolutions of AI allow the platforms to summarize not only the data but also draw conclusions. It means bad news for analysts who used to gather data results manually.
Proofreading will also get a further boost as popular software like Grammarly, and Wordtune may get smarter and better.
3 Jobs AI can’t kill for now
1. HR, sourcing, and recruiting
Humans still need humans to understand humans. A robot doesn’t have the mental capacity to understand the complexities of emotions and our nature. Some recruitment stages, like intros, can be streamlined and automated, but a human need to be in the loop for the final call.
HR representatives must be sensitive since they are confronted with difficult cases, and a robot is less likely to handle these scenarios.
2. Content writers, copywriters, and graphic designers
This writer has marked himself as safe 🙂 But seriously, jobs that require creativity are still dominated by humans. Human designers often get a brief to “create something that induces an emotion, like happiness or warmness”. Ask a robot to do that, and they will have a hard time creating emotion-inducing work.
The same goes for content writers and copywriters, as ChatGPT’s texts are more robotic and colder, unlike human content and imagination which can be extremely creative with texts and ads.
3. Software developers, scientists, and project managers
A machine can learn new things and use previous knowledge it obtained, but it will have a hard time creating products from scratch. Scientists study and research new fields and experiments. Software developers can use AI as a base for their code, but it is done on a basic level.
Project managers manage people. Like with HR, a robot will have difficulty conducting worker management tools and obligations.
Where it all leads
As you can see, AI will improve a lot of our everyday life and work; we can say for a fact that AI and ML engineers and developers are on the rise right now as more companies want to implement popular AI, like Open.ai, and others want to create rival platforms.
It also means that some jobs will gradually disappear, like when the internet entered our life. It made old jobs, like telephone operators, obsolete and created new tech jobs, like SEO specialists, that didn’t exist before.
You can’t escape progress, but you can adapt; Knowledge is power, and if you see yourself on either list, it’s time to take action today.
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