Agree with me or not but the grocery e-commerce service makes us enjoy the most convenience available. It not only saves money on your account but also credits time to your saving list. Any online retailer entrusts you with these but how many you can trust? However, there are few local groceries and retailers you can tilt your back on. Instacart is one of them. Instacart promises your last-minute count. They never fail to help you if you get away with some uninvited problems. If you want to contact the nearest shop or want to make sure where your order is or want to replace or cancel your order or make your issues to be resolved Instacart is always there to help. You are just a move away. Yes, then let’s learn how to contact Instacart if needed.
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What it is about Instacart: Things to Know
Instacart is an official American company dedicated to groceries. Offers not only pick-up service but also delivery service through their website and available app. It was founded in 2012 by Apoorva Mehta. Instacart offers more than nine hundred retailers and local groceries that customers approve of and love. With the service of the delivery system, the one-person picks then packs and delivers the authorized products to the customer. So put it this way, you are busy and someone picks up your essentials for you from your entrusted regular shop and delivers them to you. They maintain the time frame quite well. The schedule is very flexible I must say. You can put your convenient schedule to attain the delivery right for the day or any time in the week. Eventually, it reaches one’s door in about one hour or up to five days. Several transactions are possible. However, their helpline is also powered up. You can contact or place your concern through the helpline or email or customer care.
Step 1: How to contact Instacart- Community Support
If you are concerned about sorting out your issues in the first place and don’t want to chase this is the best possible way.
Send an Email to Instacart Support
Open your email and compose a new email to the instacart support community which is “email@example.com”. Also, there is another valid email address. And that one is “firstname.lastname@example.org”.
The approach with the Email Body
Write down your concerned issue in the mail body. I would suggest keeping it engaging and compiled. Don’t exaggerate. Also, keep your tone very polite. And if by any chance you want to resolve the issue faster add your account number, email address, and phone number, and also don’t forget to mention your order details.
Send the Mail to the Instacart Email Address
After writing your concern, check it thoroughly. If it feels good, send it right after and wait for them to get back to you. They may get back to you earlier and for the longest, it can take seven working days. Also if you want a replacement of your groceries and a refund you need to proceed within seven days from the delivery.
Step 2: How to contact Instacart- Call Instacart
One of the fastest ways to resolve your problem is to contact Instacart through their helpline number.
Call Instacart and ask about your concern
Instacart is a highly responsible company. If you have something urgent you can access their customer support through a call. And the customer care number is 1-888-246-7822. Also, this is available only if you live in the USA. If you are from Canada you may proceed with the hotline given below on the app.
Talk over your Concerns over the Phone
This is something called a one-one situation. Don’t need to think about others. Also, This number is 24/7. You can reach the customer care person almost immediately. If you think you want to change your orders and don’t know what to do just ask them politely about it. Also, Keep your order details with you. They may ask you about it. However you can report if you are unhappy with something with their service.
Step 3: How to contact Instacart – Help Center
Like email and phone calls, you can also get away with the help of a help center which is given on the website. It is also a promising way to contact Instacart.
Visit Instacart service Center
There are a few basic questions that come to our minds as a buyer. It could be omitted through the help of the help center. For that visit :
You will find some topics and related questions and answers on the website. It includes topics like ordering, delivering, pricing, payments, and account setting.
Get Away with Your Self Help
Choose the related topic you have a concern about and read thoroughly. Thus you can even get information about how Instacart works. Also about rules and related information. Again read detailed instructions. I am sure it can solve your problem. If not then try to contact Instacart via email and phone calls.
Step 4: How to Contact Instacart – Contact Current Shopper
Instacart is huge and it has well-maintained offerings. It’s Dedicated to its shoppers as well as drivers. Also, it’s easy to contact Instacart.
Contact your Current Shopper
If you think you might misplace something or forget to add something necessary to your grocery list don’t worry. A phone call to your shopper can fix this. Also, you can directly contact your shopper using the Instacart shopper app.
Steps should follow in the Shopper App
First, open your Instacart shopper app. Go to the order status. Tap on that icon. A chat bubble will turn up on your screen. Follow that chat bubble and chat with them about your concern. It can dissolve your problem. If you are on your mobile app the notification will pop up as soon as the shopper message back. And what do you need t do? You just need to wait patiently.
If possible then try to solve your problems on your own. Be watchful of what you are ordering. Try to avoid a fuss. If this happens and you are at a dead end try to contact Instacart through call and email. Also recommended for urgencies.